Candidate Care – People Solutions

Candidate Experience Feedback Scores Remain Strong

At People Solutions, we regularly carry out welfare calls with new starters during their first few weeks of employment. These conversations help us review the onboarding process, understand the overall candidate journey, and ensure every individual feels supported from day one.

95% of respondents rated their experience with People Solutions 4 stars or above, with 71% awarding a full 5-star rating. Overall, candidates gave an average satisfaction score of 4.68 out of 5.

This feedback allows us to continually improve our service while maintaining a people-first approach throughout the recruitment journey.

    
 
 
      Trustindex verifies that the original source of the review is Google. great customer service i’ve had amazing support and they have gave me a opportunity within a short space of time
  
  Posted on Google  
 
    
   lekan blackz 
 10 June 2025
 
 
 
     Trustindex verifies that the original source of the review is Google. I work at moonpig and my people solutions representative (Carmen) is brilliant and always quick to get back with shifts and information.
  
  Posted on Google  
 
    
   Thomas Collinson 
 18 April 2024
 
 
 
     Trustindex verifies that the original source of the review is Google. I start working with agency in December and I restart in March..agency is really good Carmen is wonderful very helpful and very supportive ..I'm so happy and we have good communication as my Rep.
  
  Posted on Google  
 
    
   Chloe Michael 
 16 April 2024
 
 
 
     Trustindex verifies that the original source of the review is Google. I had good experience working in Moonpig. Carmen and Nathan are professional and they helped me with anything I needed. Thanks Carmen and Nathan. Thanks People solutions. I recommend this agency to anybody.
  
  Posted on Google  
 
    
   George Chan 
 9 April 2024
 
 
 
     Trustindex verifies that the original source of the review is Google. I had a very good experience working in Northampton! Iulian Ghetoi is very professional and very good at everything he does! He really cares and gets involved!
  
  Posted on Google  
 
    
   Mihaela M 
 5 April 2024
 
 
 
     Trustindex verifies that the original source of the review is Google. I'm having a good experience with thi agency, especially with Carmen and Nathan, they were always available for any problem. Carmen is always giving me at least three shifts a week… I can complain 😊🙏
  
  Posted on Google  
 
    
   Issa Maiga 
 28 March 2024
 
 
 
     Trustindex verifies that the original source of the review is Google. People solutions is a very good agency . The staff is very professional and the account manager on site at Moonpig is fair on everybody. I have never had any payments issues
  
  Posted on Google  
 
    
   Vlad Vasile 
 28 March 2024
 
 
 
     Trustindex verifies that the original source of the review is Google. Great agency , never had any issues on site at Moonpig. They keep their word in regards to shifts and payment. The person on site is always here to support and advise on anything I need support with. Thanks Carmen thank you people solutions. I totally recommend this agency to anybody looking for work.
  
  Posted on Google  
 
    
   Romy 
 27 March 2024
 
 
 
     Trustindex verifies that the original source of the review is Google. It is one of the best agencies I am working with. When I had issues with my holiday Carmen on site took the time to explain to me and help me in regards to my holiday entitlement..
  
  Posted on Google  
 
    
   Nico Nicoleta 
 27 March 2024

Candidate Experience

We take the time to understand each candidate, their skills and career goals. Our approach ensures candidates feel supported and well-prepared for their assignments. Key elements include:

Tailored interviews, face-to-face or virtual
Clear overview of role, expectations, environment and pay.
Structured site-specific guidance

Want to know more?

Visit our FAQs today to find quick answers to common questions about working with People Solutions, onboarding, and candidate support.

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